Complaint Redressal Officers:
COMPLAINTS CONTACT NUMBERS:
Consumer Complaint Cell - 23464578 / 80 / 75
TOLLFREE NUMBER - 1800 425 3300
Email - aavincomplaints@gmail.com
COMPLAINTS REDRESSAL OFFICERS
(FEDERATION & UNIONS)
For Quality issues the following members may be contacted:
- Spoilage - Milk and Milk Products
- Off flavour
- Poor curd formation
| S. No | Unit | Name and Designation of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Head office, Aavin Illam, Nandanam | Thiru.S.Jayachandran Deputy General Manager (Quality Control) | 044 | 23464500 | 9443083705 | dgmqcho@gmail.com |
| 2 | Joint Managing Director Office, Ambattur | Thiru.R.Generason Deputy General Manager (Quality Control) | 044 | 23464528-32 (204) | 9941115994 |
|
| 3 | Ambattur Dairy | Thiru.R.Generason Deputy General Manager (Quality Control)I/c. | 044 | 23464528-32 (204) | 9941115994 | agmqclab@gmail.com
|
| 4 | Solinganallur Dairy | Tmt.Grace Assistant General Manager (Quality Control)I/c. | 044 | 23464582 | 9940488708 | dgmsnr@gmail.com |
| 5 | Products Dairy | Dr.K. Anbarasu Assistant General Manager (Quality control) | 044 | 23464528-32 (204) | 7010319757 9840574323 | agmqcapd@gmail.com qualitycontrolaavin@gmail.com |
| 6 | Madhavaram Dairy (CD) | Mrs.Devaki Assistant General Manager (Quality control) | 044 | 23464521 | 9445210621 | agmqccentraldairy51@gmail.com |
| 7 | DCPP | Thiru.Praveen Kumar Manager (QC)I/c. | 04188 | 243501 | 9486753346 | Qualitycontroldcpp@gmail.com |
For Dairy related issues the following members may be contacted:
- Leak
- No coding
- Less weight
- Late despatch
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Ambattur Dairy | Thiru.Shaik Mohammed Rafiq, Deputy General Manager (Dairying) | 044 | 23464528-32 (204) | 9840555435 | ambdgmp@gmail.com |
| 2 | Solinganallur Dairy | Thiru.Selvam, Deputy General Manager (Dairying) | 044 | 23464582 | 9150124224 | aavinsnr@ymail.com |
| 3 | Products Dairy | Thiru.Saravana Kumar Deputy General Manager (Dairying) | 044 | 23464528-32 (204) |
| productdairy@gmail.com |
| 4 | Madhavaram Dairy (CD) | Thiru.Sambamoorthy Deputy General Manager (Dairying) | 044 | 23464521 | 9840067097 | dgm.p.cd@gmail.com |
| 5 | DCPP |
Deputy General Manager (Dairying) | 04188 | 243501 | federationpowderplant@gmail.com |
For Transport issues the following members may be contacted:
- Vehicle breakdown - Road tanker
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Transport unit | Thiru.Murugan | 044 | 23464521 | 9444317922 | aavintpt@gmail.com |
For Marketing related issues the following members may be contacted:
- Non availability of milk and milk products
- Late despatch
- Short supply
- Selling Price more than MRP
- Other marketing related issues
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Federation Marketing unit | General Manager (Marketing) Metro | 044 | 23464565 | 9444452223 | gmmarketingaavin@gmail.com |
| 2 | Federation Upcontry Marketing | Deputy General Manager (Marketing) | 044 | 24343314 23464578 |
| aavinmarketing@gmail.com |
| 3 | Parlour | Thiru.Rajaji Manager (Engg.) | 044 | 23464577 | 9840242161 | aavinmarketing@gmail.com |
| 4 | North Region | Tmt.P.Kavya, Assistant General Manager (Mktg) | 044 | 23464521 | 9384092345 | kavyaprabhuram@gmail.com |
| 5 | South Region | Thiru.Vishnusharma Assistant General Manager (Mktg) | 044 | 23464582 | 7032907760 |
|
| 6 | Central Region | Tmt.K.U. Pournami, Assistant General Manager (Mktg) | 044 | 23464528-32 (204) | 9384092349 | agmmkgaavin@gmail.com |
| 7 | Product Control Room | Thiru.Thiagarajan Manager (Mktg) | 044 | 23464528-32 (204) | 9444915457 | aavinproductcontrolroom@gmail.com |
| 8 | North Region | Thiru.Gowtham Manager (Mktg) | 044 | 23464582 |
| managermkgnorth@gmail.com |
|
|
COMPLIANTS REDRESSAL OFFICERS
(DISTRICT UNIONS)
The following numbers you can contact as listed below:
General aspect -
- Non availability of milk and milk products
- Late despatch
- Short supply
- Price more than MRP
Dairy related aspect -
- Leak
- No coding
- Less weight
Quality related aspect -
- Spoilage - Milk and Milk Products
- Off flavour
- Poor curd formation
| S.No | Unions | Designation of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Coimbatore | The General Manager | 0422 | 2606294 | 9443226231 | |
| 2 | Cuddalore | The General Manager | -- | -- | 8122665578 | gmaavincud@gmail.com |
| 3 | Dindigul | The General Manager | 0451 | 2431516 | 9865929687 | aavindigl@gmail.com |
| 4 | Dharmapuri | The General Manager | 04343 | 292204 | 9842031517 | aavindharmapuriunion@gmail.com |
| 5 | Erode | The General Manager | 0424 | 2535725 | 8883600100 | |
| 6 | Krishnagiri | The General Manager | -- | -- | 9710060684 | aavindpi@gmail.com |
| 7 | Kanyakumari | The General Manager | 04652 | 230785 | 9842153202 | |
| 8 | Karur | The General Manager | 04324 | 263688 | 9003896750 | gmaavinkarur@gmail.com |
| 9 | K-T Union | The General Manager | 044 | 26749407 | 9791128631 | aavinkt@gmail.com |
| 10 | Madurai | The General Manager | 0452 | 2529561 | 9442622232 | aavinmadurai1@gmail.com |
| 11 | Nilgiris | The General Manager | 0423 | 2443428 | 9443523765 | |
| 12 | Namakkal | The General Manager | 04286 | 285512 | 9787626262 | aavinnmkl@gmail.com |
| 13 | Pudukottai | The General Manager | 04322 | 221587 | 9791570795 | |
| 14 | Salem | The General Manager | 0427 | 6540288 | 9842746468 | |
| 15 | Sivagangai | The General Manager | 04565 | 255701 | 9443251034 | |
| 16 | Thanjavur | The General Manager | 04362 | 255686 | 9444180891 | |
| 17 | Trichy | The General Manager | 0431 | 2333002-3 | 8754043701 | gmaavintrichy@gmail.com |
| 18 | Tirunelveli | The General Manager | 0462 | 2552004 | 9486111499 | aavintny@gmail.com |
| 19 | Tiruvanamalai | The General Manager | 04175 | 290180 | 9443553257 | gmaavintvmalai@gmail.com |
| 20 | Tuticorin | The General Manager | 0461 | 2332244 | 9865613665 | |
| 21 | Theni | The General Manager | 04546 | 252708 250800 | 7550046612 | gmaavintheni@gmail.com |
| 22 | Tiruppur | The General Manager | 0421 | 2210150 | 9944401536 | tirupuraavin@gmail.com |
| 23 | Vellore | The General Manager | 0416 | 2254588 | 9443430633 | gmaavinvellore@gmail.com |
| 24 | Villupuram | The General Manager | 04146 | 259966 | 9444452223 | |
| 25 | Virudhunagar | The General Manager | 04562 | 252894 | 7550046612 | |